خلاصہ

LOOKING FORWARD TO JOIN A PROGRESSIVE ORGANIZATION THAT REQUIRES WORK AND OFFERS CAREER OPPORTUNITIES. PURSUING A CAREER WITH COMPETITIVE ENVIRONMENT. TO WORK IN THE ADMINISTRATION OF A PRESTIGIOUS INSTITUTION/ COMPANY/ UNIT, SEEKING PERFECTION AND SUCCESS.
.
I AM HARDWORKING, HONEST, EFFICIENT TO WORK, PUNCTUAL, CAN WORK IN UNDER PRESSURE, TEAM MANAGER

تجربہ

کمپنی کا لوگو
Customer Care Executive
Pakistan Telecommunication Company Limited (PTCL)
ستمبر ۲۰۲۱ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Senior Financial Adviser
Jubilee Family Takaful Insurance
ستمبر ۲۰۱۷ - جون ۲۰۲۱ | Lahore, Pakistan

Worked with clients to assess and meet short- and long-term financial goal.
Crafted a suitable financial strategy for each client based upon his or her needs and future goals.
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Engaged prospective clients in an effort to build and develop new business opportunities.
Utilized diverse wealth management strategies to meet client objectives.
Helped clients plan for and fund retirements using mutual funds and other options.
Marketed business to increase customer base and grow revenue.
Provided information on accounts, insurance plans and diverse funds.
Set up and updated customer accounts with interactions, payments and personal information.
Processed payments and applied to customer balances and also through online systems
Computed taxes owed by applying prescribed rates, laws and regulations.
Performed periodic budgeting/modeling to project monthly cash requirements.
Proactively researched technical tax issues related to consulting projects.

کمپنی کا لوگو
Store Operations
Metro Cash & Carry Pakistan
جون ۲۰۱٦ - ستمبر ۲۰۱۷ | Lahore, Pakistan

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Demonstrated awareness of liability issues by confirming legal drinking age and discontinuing service to intoxicated guests.
• Performed initial client assessment and analysis to begin research process.
• Supported Chief Operating Officer with daily operational functions.
• Entered details such as payments, account information and call logs into [Software] system.
• Responded to customer requests via telephone and email and effectively answered questions and inquiries.
• Analyzed departmental documents for appropriate distribution and filing.

کمپنی کا لوگو
Computer Operator
Asif trading corporation
نومبر ۲۰۱۳ - مئی ۲۰۱٦ | Okara, Pakistan

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Managed design of dynamic widgets focused on different areas. such as Okara inter city and also by surrounded areas Gamber, Okara Cantt, Haveli, Depalpur, Renala Khurd,
• Produced ad hoc reports and documents for senior team members on minimum time basis.
• Supported Chief Operating Officer with daily operational functions.
• Responded to customer requests via telephone and email and effectively answered questions and inquiries.
• Verified data integrity and accuracy.
• Implemented marketing strategies which resulted in 10% to 12% growth of customer base.
• Designed company-based multi-threaded admin web applications.

کمپنی کا لوگو
Account Opening (Internee)
NBP (National Bank Of Pakistan)
ستمبر ۲۰۱۰ - اکتوبر ۲۰۱۴ | Okara, Pakistan

کمپنی کا لوگو
Customer Sales Representative
CMPak Pvt Ltd (Zong)
ستمبر ۲۰۱۰ - نومبر ۲۰۱۳ | Okara, Pakistan

Scheduled and administered appointments; received and
sorted incoming correspondence, letters, emails, faxes,
posts, text messages, and internal memos; dealt
appropriately and set priorities

تعلیم

University of the Punjab
بیچلرز, , Bachelors in Commerce‎
Web & App Designing
فی صد 50%
2010
BISE
انٹرمیڈیٹ / اے لیول, , F.A General Science‎
Economics
فی صد 50%
2007
BISE
میٹرک / او لیول, , Matric in Science‎
Science
فی صد 50%
2005

پیشہ ورانہ مہارتیں

ابتدائی Administration Skills
ابتدائی American Acssant
ابتدائی Analytical Skills
ابتدائی Aseptic Technique Knowledge
ابتدائی Atersales
ابتدائی Banking
ابتدائی Business Development Strategies
ابتدائی Business Purchases
ابتدائی Call Handling
ابتدائی CEM Deployment
ابتدائی Chat Support
متوسط Client Followup
ابتدائی Committed to Customer Services
ابتدائی Complaint Handling
متوسط Computer Operator
ابتدائی Computer Systems Maintenance
ابتدائی Content Marketing
ابتدائی Content Writing
ابتدائی Cooordination Skills
ابتدائی Coordination Skills
ابتدائی Cross-Cultural Communication Skills
ابتدائی Customer Acquisition
ابتدائی Customer Communication Skills
ابتدائی Customer Dealing 
متوسط Customer Interaction Management (CIM)
ابتدائی Customer Relations Management
ابتدائی Customer Relationship Management
ابتدائی Customer Satisfaction Management
ابتدائی Customer Service
ابتدائی Customer Service Skills
ابتدائی Customer Support
ابتدائی Data Entry
ابتدائی Data Management
ابتدائی Database Impact
ابتدائی Email Handling
ابتدائی Employee Relationship Management
ابتدائی English speaking
ابتدائی Fillings
ابتدائی Finance Constancy
متوسط Fincane Reporting
ابتدائی Fluent in English
ابتدائی Front Office Support
متوسط Handling Assignments
متوسط Hotel Management
ابتدائی Inbound Lead Generation
ابتدائی Inbound Skills
ابتدائی Instagram Knowledge
متوسط Internet Explorer
ابتدائی Lab Knowldge
ابتدائی Legal Documents Management

زبانیں

متوسط پنجابی
متوسط اردو
متوسط انگریزی